PRIVACY POLICY

Effective Date: [30/07/2025]
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MS Corp. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, mobile application, and private aviation services.
By accessing or using our services, you agree to this Privacy Policy.
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1. Who We Are
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MS Corp.
Registered sole proprietorship
Registered in the French Trade and Companies Register (RCS)
Head office: Ile-de-France, France
Email: contact@sm-transports.com
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2. What Personal Data We Collect
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We may collect the following types of personal data:

• Full name, phone number, email address

• Travel details (destinations, flight dates, preferences)

• Passport or ID details (if required for bookings)

• Payment and invoicing information

• IP address and browser/device information

• Messages or inquiries sent via contact forms or chat

We do not collect sensitive personal data unless strictly necessary for flight arrangements (e.g., dietary or medical preferences upon your request).
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3. How We Use Your Data
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We process your personal data to:

• Respond to your inquiries and provide private jet charter quotes

• Manage flight bookings and related concierge services

• Ensure regulatory compliance (e.g., KYC, customs, aviation laws)

• Improve the user experience of our website and app

• Send updates, offers, or service-related emails (only if you opt-in)

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4. Legal Basis for Processing
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We process your data under one or more of the following legal grounds:

• Your consent (when you submit a form or subscribe to our newsletter)

• Contractual necessity (to fulfill your flight booking)

• Legal obligations (e.g., identity verification for aviation regulations)

• Legitimate interest (e.g., improving our service, preventing fraud)

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5. How We Store and Protect Your Data
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Your personal data is stored securely on servers located within the European Union (EU). We apply strict technical and organizational security measures to protect your information from unauthorized access, disclosure, or loss.
Access to your data is restricted to authorized MSJETS staff and partners who need it to provide services.
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6. Data Sharing
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We may share your personal data only with:

• Aircraft operators, FBOs, or aviation authorities as required for flight operations

• Payment service providers and accountants

• Trusted IT or security service providers under confidentiality agreements

• Legal or regulatory authorities if required by law

We do not sell your personal data to third parties.
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7. Your Rights
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According to the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data

• Request correction of incorrect data

• Request deletion ("right to be forgotten")

• Limit or object to processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, contact us at contact@msbespokeumrah.com
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8. Cookies and Tracking
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We use cookies to enhance your browsing experience. See our Cookie Policy for details on the types of cookies used and how to manage them.
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9. Data Retention
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We retain your data only as long as necessary to fulfill the purpose it was collected for, including legal or accounting obligations. Data related to bookings may be kept up to 10 years for regulatory compliance.
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10. International Transfers
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We do not transfer your data outside the European Economic Area (EEA) unless required for flight logistics. In such cases, we ensure proper legal safeguards are in place.
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11. Updates to This Policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We recommend reviewing this page periodically.
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12. Contact
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For questions about this Privacy Policy or your personal data, contact us at: contact@sm-transports.com